Our standard handling time is 2-5 business days, during which we carefully prepare and package your order. While we do keep some products in stock, many of our items are made-to-order in our home studio, ensuring the highest quality and attention to detail. If the product you purchased is readily available in our warehouse, we will ship it within 2 business days. However, if we need to create it from scratch, it may take a little longer, up to 5 working days. Rest assured, we strive to get your order to you as quickly as possible without compromising on craftsmanship.

Shipping times can vary depending on your location and the current season. Typically, our standard delivery takes approximately 5-10 business days. However, please note that occasional delays may occur beyond our control.

If you require your order sooner or need a guaranteed delivery date, we recommend selecting our Express shipping option during checkout. For specific inquiries about expedited shipping or if you have a particular date in mind, please don't hesitate to reach out to us. We'll be happy to assist you in any way we can.

We understand that circumstances may change, and you may need to make adjustments to your order. If you need to modify your order before it has been shipped, please contact us as soon as possible. We'll do our best to accommodate your request, depending on the status of your order and the changes you'd like to make. Please note that once your order has been shipped, we may not be able to make any changes. Our goal is to provide you with a seamless shopping experience, so don't hesitate to reach out to us with any concerns or requests.

We have a convenient size guide included in the description on most of our costumes. If you are still unsure what size is best for your child, please feel free to contact us and we can help you choose. We will also happily make adjustments if need a bigger, smaller or a size in between. Just let us know.

We want you to be completely satisfied with your purchase, which is why we gladly accept returns or exchanges. For detailed information about our return and exchange policy, please visit the 'Returns and Exchanges' section on our website. We strive to make the process as seamless as possible, ensuring your utmost satisfaction with our creations.

Absolutely! We embrace customizations and enjoy bringing your unique ideas to life. You can explore our Custom Requests section for more information on how to request customizations for a costume or simply fill in the contact us form. We look forward to working with you to create a one-of-a-kind piece that perfectly matches your vision.

Yes, we offer wholesale and bulk discounts for larger orders. If you are interested in purchasing our products in bulk or have any wholesale inquiries, please don't hesitate to reach out to us through our contact form. We will be happy to assist you and provide you with more information regarding our wholesale pricing options and how we can best meet your needs.